'An important step to restoring trust': Government orders uplift in compensation payments from water companies

clock • 2 min read
Credit: iStock
Image:

Credit: iStock

Water firms must pay higher compensation to customers for sewage and flooding issues as part of government's ongoing crackdown on the sector

Water companies will from today be required to increase compensation payments to customers by up to 10-fold for issues such as flooding or pollution, as part of the government's wider efforts to reform...

To continue reading this article...

Join BusinessGreen

In just a few clicks you can start your free BusinessGreen Lite membership for 12 months, providing you access to:

  • Three complimentary articles per month covering the latest real-time news, analysis, and opinion from Europe’s leading source of information on the Green economy and business
  • Receive important and breaking news stories via our daily news alert
  • Our weekly newsletter with the best of the week’s green business news and analysis

Join now

 

Already a BusinessGreen member?

Login

Author spotlight

Amber Rolt

Award-winning business journalist

View profile
More from Amber Rolt

'Losing momentum': Climate progress stalls for first time in six years at leading financial institutions

'We're closing in': Government launches new Waste Crime Crackdown Group

More on Policy

Energy Minister confirms 'pause' ahead of next clean power contract auction
Policy

Energy Minister confirms 'pause' ahead of next clean power contract auction

Michael Shanks tells Lords Committee government will review Contract for Difference terms ahead of Allocation Round Nine, as government seeks to tackle rising energy system costs

James Murray
James Murray
clock 04 November 2026 • 5 min read
'The Barbra Streisand effect': UK heat pump demand hits new heights in September
Policy

'The Barbra Streisand effect': UK heat pump demand hits new heights in September

September saw the highest ever number for grants issued in a single month through the Boiler Upgrade Scheme, fresh figures show

Amber Rolt
clock 30 October 2026 • 4 min read
Is clean power by 2030 dead? And does it matter?
Policy

Is clean power by 2030 dead? And does it matter?

John Healey's Budget speech yesterday did not formally kill off the government's clean power by 2030 target - but it remains unclear at the time of writing whether or not it is officially still in place, with the Treasury having declined to respond on...

James Murray
James Murray
clock 29 October 2026 • 4 min read